Phone goes straight to the workshop. No call centre, no script, no upsell. If we're under a car we'll call you back inside the hour.
Best for: urgent, technical, you-need-an-answer-now. Mon–Fri 7:30–5:30.
Best for: bookings, photos of the symptom, sending across an existing dealer quote for a second look.
Free customer parking. Pop in any time during workshop hours — we'll show you around if it's quiet.
Use the form if you'd rather type than talk. Include the model, year, and what it's doing — and we'll come back to you the same business day.
This is the same inbox the workshop reads. No call centre, no autoresponder, no upsell.
For most work, an appointment is best — we plan the day around the bookings on the schedule. For a quick look or a quote conversation, drop in any time during workshop hours. We'll do our best to make time.
Depends on the job. Most logbook services and diagnostic visits are same-day. Transmission services, suspension repairs and rebuilds usually run 1–3 days. We'll give you an honest ETA when we quote the job.
Yes, always. We diagnose first, quote second. You approve the quote in writing before we touch a bolt. No surprises on the invoice.
No — we're an independent specialist workshop. We're not authorised by Land Rover Australia, and we don't claim to be. We just happen to have spent twenty years on these cars and use the same diagnostic tools and OEM parts the dealer does.
Land Rover dealer warranty work needs to go through a dealer — we can't action that for you. For post-warranty cars, used-buy warranty cars, or extended-warranty work, talk to us first — we'll often work with your warranty provider directly.
There's customer parking out the front. Pull up wherever's clear and come into the workshop — we'll sort the rest from there.